Terms of Service

Welcome to Flow Grid! These Terms of Service ("Terms") govern your use of our festival scheduling platform. By using Flow Grid, you agree to these terms.

1. Acceptance of Terms

By accessing or using Flow Grid, you agree to be bound by these Terms and our Privacy Policy. If you don't agree to these terms, please don't use our service.

2. Description of Service

Flow Grid is a web-based platform that enables users to:

• Create and manage festival schedules
• Organize sessions, teachers, and event details
• Publish public-facing festival websites
• Manage teacher profiles and photos
• Customize branding and styling

3. User Accounts

Account Creation

• You must provide accurate and complete information
• You're responsible for maintaining account security
• You must be at least 13 years old to create an account
• One person may not maintain multiple accounts

Account Security

• Keep your login credentials confidential
• Notify us immediately of any unauthorized access
• You're responsible for all activities under your account

4. Acceptable Use

You May:

• Create legitimate festival and event schedules
• Upload appropriate photos and content
• Share public festival pages
• Use the platform for its intended purposes

You May Not:

• Upload illegal, harmful, or offensive content
• Violate any laws or regulations
• Infringe on others' intellectual property rights
• Attempt to hack, damage, or interfere with our service
• Spam or send unsolicited communications
• Impersonate others or provide false information
• Use the service for commercial purposes beyond festival organization

5. Content and Intellectual Property

Your Content

• You retain ownership of content you upload
• You grant us license to display and process your content
• You're responsible for ensuring you have rights to uploaded content
• You can delete your content or account at any time

Our Platform

• Flow Grid's code, design, and features are our intellectual property
• You may not copy, modify, or reverse engineer our platform
• Our trademarks and logos are protected

6. Service Availability

We strive to provide reliable service, but we cannot guarantee:

• 100% uptime or uninterrupted service
• Error-free operation
• Compatibility with all devices or browsers
• Permanent availability of the service

7. Termination

By You

You may delete your account at any time through your account settings.

By Us

We may suspend or terminate your account if you:

• Violate these Terms of Service
• Engage in harmful or illegal activities
• Fail to pay required fees (when applicable)
• Remain inactive for an extended period

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. Disclaimers and Limitations

Service Provided "As Is"

Flow Grid is provided "as is" without warranties of any kind. We don't guarantee that the service will meet your specific needs or be error-free.

Limitation of Liability

To the maximum extent permitted by law, Flow Grid shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service.

10. Indemnification

You agree to indemnify and hold Flow Grid harmless from any claims, damages, or expenses arising from your use of the service or violation of these terms.

11. Changes to Terms

We may update these Terms from time to time. We'll notify you of significant changes by email or through our platform. Continued use of Flow Grid after changes constitutes acceptance of the new terms.

12. Governing Law

These Terms are governed by the laws of Malta. Any disputes will be resolved in the competent courts of Malta.

13. Contact Information

If you have questions about these Terms of Service, please reach out via our Contact page.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Flow Grid regarding your use of the service.